Mr. Poot was recommended me by the Juridisch Loket, because there was a chance that I have to take further steps in a disagreement with my former employer. I asked for a quick and urgent initial conversation and Mr. Poot called me back the same day and we managed to start a conversation immediately regarding the expected costs of the process and my case. I received a much needed support from him, he understood well my situation and my intentions. After all my case was solved without going into long and costly legal processes, I did not have the impression in any stage of the conversation that Mr. Poot tried to “(up)sell” his services or tried to push me to put my money in a process with a risky outcome. We both agreed that my case was not worth investing more time and money in it, I managed to walk away with a relatively small loss and relatively amicable solution from the disagreement with my former employer. In summary I received prompt, professional and empathetic help from Mr. Poot free of charge and he was open to offer me solutions even if the process would have gone further. Highly recommended!